Refund policy
- Luxe Essentia offers a 15-day return policy from the date of delivery.
- Items must be unused, in original packaging, and in resellable condition to qualify for a return.
- Final sale items (such as discounted or promotional products) are not eligible for return.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds will be processed within 15-30 business days after receiving the returned product.